Terms & Conditions

These terms govern your use of the VRAJ SURGICAL ecommerce website. By using the site or placing an order, you agree to the terms set out below.

Effective: 10 October 2026

EligibilityEligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our Services. By using this site, you confirm that you meet these eligibility requirements.

User Account

To access certain features, you may need to register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Use of Website

You agree to use the website only for lawful purposes and in accordance with these Terms. You shall not:
  • Use the site for fraudulent purposes;
  • Attempt to gain unauthorized access to the systems;
  • Use the site to transmit malware or harmful content;
  • Violate any applicable laws or regulations.

Products & Services

How we use your We offer healthcare and wellness products, which may include medical devices, over-the-counter items, and wellness goods. All product information is for informational purposes only and not intended as medical advice. Consult a qualified healthcare professional before using any medical product.

Medical Disclaimer

The content on our site is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified health provider for any medical condition.

Pricing and Payment

All prices are listed in Indian Rupees (INR) unless stated otherwise. We reserve the right to change prices without prior notice. Payments must be made via approved payment gateways.

Shipping and Delivery

Shipping is subject to availability and applicable shipping charges. Estimated delivery times are provided but not guaranteed. We are not responsible for delays caused by third-party logistics providers.

Returns and Refunds

Please refer to our Return and Refund Policy for details. Not all products may be eligible for return due to health and hygiene concerns.

Intellectual Property

All content on this website, including images, logos, text, and graphics, is the property of VRAJ SURGICAL Ecommerce or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

User Content

If you post reviews, comments, or any content on the website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display such content.

Third-Party Links

The website may contain links to third-party sites. We do not control or endorse these sites and are not responsible for their content or privacy practices.

Limitation of Liability

To the fullest extent permitted by law, VRAJ SURGICAL Ecommerce shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the Services.

Indemnification

You agree to indemnify, defend, and hold harmless VRAJ SURGICAL Ecommerce, its affiliates, and employees from any claims, losses, damages, liabilities, or expenses arising out of your use of the Services or violation of these Terms.

Modification of Terms

We may update these Terms at any time. Continued use of the website constitutes your acceptance of the revised Terms.

Termination

We reserve the right to suspend or terminate your access to the site without notice for any reason, including breach of these Terms.